Days & Time: Tuesdays, 8:00 - 9:50 pm
Classroom: LSB 1101
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Office Hours: After class and by appointment
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Critical Management Issues in Telecom and IT provides a high-level view of key management skills needed in today’s competitive business environment. This course will enable the motivated business and technology-oriented student to gain a clearer understanding of management issues such as leadership, culture, planning and control, and growth management - and the important role these issues play - as students begin to enter the workforce.
The course will begin with a brief introduction followed by a description of our long term project. Student teams will identify a telecom or IT company to use as the team’s Industry Partner. Student teams will work to develop a survey tool that will be used with the Industry Partner to analyze a specific management-related issue, culminating in student-led presentations in class. We will spend the majority of our time gaining exposure to these management issues through a combination of assigned readings, lectures by industry experts, class discussion and case studies. Case studies will be drawn from current IT and Telecom companies and will provide an opportunity to apply some newly learned skills. In addition to acquiring skills learned throughout the course, students will benefit from working in teams and constructively contributing to our class discussions.
Required (Available on the Harvard Business Online website and included in our Harvard Business School Case packet.)
“Management Issues in Telecom/IT” case pack of Harvard Business School cases and readings accessed through this website:
http://harvardbusinessonline.hbsp.harvard.edu/relay.jhtml?name=cp&c=c27834
Additional Resource (Suggested but not required. Look on Amazon as well as the bookstore.):
Applied Strategic Planning: An Introduction, Second Edition, Timothy Nolan, Leonard Goodstein, Jeanette Goodstein, John Wiley & Sons, Inc., 2008
Class attendance and participation 40%
Corporate Culture Discussion and Paper 10%
Strategic Planning Discussion and Paper 10%
Skills Acquired Paper 5%
Industry Partner Project pre-work, report and presentation 35%
I expect you to attend all scheduled classes and to arrive on time for each class. If you do not attend, you cannot participate. Absences will affect your participation grade negatively.
Your participation is vital to the success of our course. The ideal student will contribute to class when he or she has something useful and relevant to add. Students who attend class but do not participate in the class discussion should expect to receive only a passing grade in the course.
All written assignments must be typed and handed in at the beginning of class on the day when the assignment is due. Please keep an extra copy to use during that day’s class discussion.
Reports should be typed in 12 point font, double-spaced, with margins 1” all around.
Academic integrity is an essential element of a high-quality educational experience and is expected in this class. Academic integrity includes respecting the letter and the spirit of the class rules. The rules are designed to maximize the learning experience for all students, preserve the integrity of the class, and to help you practice the high level of integrity expected from consultants, professional managers, and corporate officers. Feel free to contact me with any concerns regarding practices and behaviors related to this course that appear to be lacking in academic integrity.
University policy has defined as academic dishonesty the following behaviors: (1) using materials published in print or over the Internet in your papers without proper reference to the original source; (2) consulting students who have already taken the course about analysis and answers to cases or assignments prior to their due date; (3) working with others on individual assignments; and (4) working with non-team members on team assignments. Please do not share written or electronic notes, outlines, or "key points" across groups because papers that are judged to be substantially similar in content will be submitted to the University committee for academic integrity. By upholding the standards of academic integrity together, we will strive to preserve the quality of your educational experience and the value of your degree.
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